Top 10 global pharmaceutical company

As the company modernized its global procurement ecosystem, the organization faced growing complexity across supplier onboarding, sourcing, contracting, and procurement intake workflows. Fragmented systems, multiple buying channels, and manual PR reviews created operational friction for both business users and procurement teams, limiting visibility and slowing procurement cycles.At the same time, the company was undergoing a broader procurement modernization initiative that included migration planning from ECC to S/4HANA and the evolution of legacy SAP Ariba workflows. The organization needed a future-ready orchestration platform capable of supporting global scale while maintaining strong governance, compliance, and process consistency across procurement operations.

ORO implemented a centralized procurement orchestration platform that unified procurement intake, guided buying, supplier onboarding, sourcing, and contract lifecycle management into a single intelligent front door. The platform integrated with SAP Ariba, FairMarkit, IronClad, Certa, ECC, SLM, and multiple procurement marketplaces including Amazon Business, Science Exchange, LabViva, and Candex.

Key capabilities included:

• Intelligent procurement front door across all workflows
• Guided buying with intake, onboarding, sourcing, and contracts
• AI-driven Opportunity Agent for PR review and sourcing
• Autonomous Negotiation Agent for AI-assisted negotiation
• Quote benchmarking and buying channel guidance
• Integrations across SAP Ariba, FairMarkit, IronClad, Certa, ECC, S/4HANA, and procurement marketplaces

By centralizing procurement orchestration, the company accelerated procurement cycle times, reduced manual effort, and improved visibility across sourcing, onboarding, and contracting workflows. The intelligent procurement front door created a single source of truth for procurement interactions while significantly improving both user and supplier experience.

Key outcomes included:

• 50% reduction in third-party onboarding cycle times
• ~10% time savings across user procurement activities
• Eliminated need to navigate multiple fragmented systems
• AI-driven PR review and intelligent sourcing decisions
• Real-time quote benchmarking and faster negotiations
• Stronger compliance underpinning every workflow
• Scalable foundation for long-term procurement transformation

"The whole setup of the ORO platform in terms of that one front door helps drive compliance because everything is underpinned by compliance." - VP, Procurement COE

"At the same time from the efficiencies we can already see the value and efficiency brings somewhere in the ballpark of 10% of time savings… orchestration allows in terms of user experience and time saved."- Head of Digital Procurement Transformation