One of the world's largest chemical producers

The company's procurement ecosystem had evolved into a fragmented network of disconnected systems and manual processes. Employees were overwhelmed by the number of procurement tools required to complete requests and often struggled to determine where to begin or which workflow to follow. The lack of orchestration created inconsistent execution across regions and teams, increasing operational risk while slowing delivery timelines.

The organization also faced limited visibility into process progress, low internal NPS scores, and a growing administrative burden that made it difficult to consistently drive operational value. The company needed a more unified and scalable approach that could standardize procurement interactions globally while remaining flexible enough to support evolving business requirements.

ORO implemented a centralized procurement orchestration platform supporting procurement intake, sourcing, and contract repository workflows through a single guided experience. The solution integrated with SAP, SAP Ariba, Icertis, COBALT, and multiple specialized packaging and procurement systems including BASPACK, CHEMWEB, and MABAS.

Key capabilities included:

• Centralized "one front door" procurement experience
• Procurement intake, sourcing, and contract repository workflows
• Integrations across SAP, SAP Ariba, Icertis, COBALT, BASPACK, CHEMWEB, and MABAS
• Globally standardized workflows with regional flexibility
• Visibility into milestones, approvals, and operational progress
• Configurable platform to adapt to evolving priorities

By centralizing procurement orchestration, the company significantly improved operational visibility, reduced administrative burden, and created a more intuitive procurement experience for employees worldwide. Procurement workflows that were previously fragmented and manual became standardized, transparent, and easier to manage across regions and business units.

Key outcomes included:

• Standardized procurement workflows across global regions
• Reduced administrative burden for employees worldwide
• Improved collaboration between teams, plants, and requisitioners
• Stronger performance management and accountability
• Greater visibility into workflow progress and value creation
• Lower cost pressure across plants and procurement activities

"The ORO global platform has enabled our worldwide business teams to standardize processes, collaborate and manage activities across functional areas—from idea to execution—optimizing our way of working and significantly reducing our administrative burden.The digital solution enables greater Performance Management, drives timely delivery of milestones, streamlines approval processes, and ensures prioritization of initiatives aligned with our operating model and strategy." - Global Transformation Manager

"There's been a real mindset change. We're now really focused on value, and we're using this ORO Labs tool to hold each other accountable. You can see the progress every day—every day I can see the difference between now and yesterday with just a click.People are used to the tool now, they find it easy. It has created value and everyone's happy because the cost pressure on the plants has gone down." -CPO

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