Subprocessors

Last Updated June, 2023

Subject to the instruction of a Customer, ORO Labs, Inc (collectively, “ORO Labs,” “we,” “us,” and “our”) hosts a Customer instance either in the United States of America, or any other AWS region agreed. In the course of providing services on the ORO Labs Platform, ORO Labs personnel located in- and outside of the selected hosting region may require access to Customer Data.

In addition, ORO Labs and its Affiliates engage third-party contractors and suppliers in the context of the provision of the ORO Labs Platform and selected Hosted Applications (“Third-Party Suppliers”). Some of these Third-Party Suppliers may have access to, and process, Customer Data, including Customer Personal Data (“Subprocessors”).

This quick guide shall provide you with an overview on the various Subprocessors currently used by ORO Labs  in the performance of the ORO Labs services. Please note that the specific details of Subprocessors used for each Customer depend on the individual subscription scope and configuration. This quick guide is subject to change.

Sub-Processor
Place of Data Processing
Data Subject & Nature of the Processing
Legal basis for Data Transfer to Sub-Processor
Scope of Use
Workato, Inc
Mountain View, CA 94041
Description of Service
US
Categories of PI
Embedded integration platform for configuring connection with other external systems like customer's ERP or external data sources
Locations of Processing
Yes
Locations of Processing
Not used by default for every use case. Used only for integration.
Auth0, Inc.
Redmond WA 98052
Description of Service
US
Categories of PI
SSO for User Login
Locations of Processing
US
Locations of Processing
Default
ThoughtSpot
Mountain View CA 94041
Description of Service
US
Categories of PI
Reporting, Analytics, Dashboarding.
Locations of Processing
Yes
Locations of Processing
Default
Stream.io Inc
Boulder CO, 80302
Description of Service
US
Categories of PI
In- product collaboration for users
Locations of Processing
Yes
Locations of Processing
Default
Google Inc
1600 Amphitheatre Parkway, Mountain View CA 94043
Description of Service
US
Categories of PI
  • Eg Google Vision (OCR) [2] Google Translation
  • Google Maps, Google Places
  • Google Places
Locations of Processing
Online DPA
Locations of Processing
Depends on the customer use case
Amazon Web Services, Inc.
Seattle, WA 98109
Description of Service
US
Categories of PI
Cloud Infrastructure Services
Locations of Processing
Online DPA
Locations of Processing
Default
Optimizely, Inc.
New York, NY 10003
Description of Service
US
Categories of PI
AB Testing & Feature Toggle
Locations of Processing
Yes
Locations of Processing
Default
Autoscribe Corporation
2276 San Jose Blvd Suite 624; Jacksonville FL 32223
Description of Service
US
Categories of PI
Business Entity Verification API
  • Supplier - Legal name & Tax
  • IDOFAC/ AML/ Sanctions checks
  • Bank Account verification
Locations of Processing
Yes
Locations of Processing
Depends on the customer use case
SEON Technologies
Austin, TX, USA
Description of Service
US
Categories of PI
Supplier contact  email & website domain validation
Locations of Processing
Yes
Locations of Processing
Depends on the customer use case
CDQ
CDQ AG, Lukasstraße 4, 9008 St. Gallen, Switzerland
Description of Service
EU
Categories of PI
Business Entity Verification API for suppliers
Locations of Processing
Yes
Locations of Processing
Depends on the customer use case
Fonoa
Dublin 4, D04TR29, Ireland
Description of Service
EU
Categories of PI
Business Entity Verification API for suppliers
Locations of Processing
Yes
Locations of Processing
Depends on the customer use case
Middesk
San Francisco, CA 94105, USA
Description of Service
US
Categories of PI
Business Entity Verification API for suppliers
Locations of Processing
Yes
Locations of Processing
Depends on the customer use case